I have worked in public libraries on the south side of Chicago for the past 6 years. For a majority of that time, I was a computer attendant in a medium sized suburban library so I have a feel for how library computers in my area are used by patrons. This class has opened my eyes to just how vulnerable we are in the virtual world and made me see how cybersecurity and threats are relevant to libraries.
Public networks are a good target for hackers because once they get into into one device, they have access to all of the devices on the same network. Library computers are an especially good target because numerous people use the computers throughout the day, everyday, so if anyone was tracing the activity, they would have all of those people's information on just one machine. Of course there is a ton of software out there to combat invaders, new viruses are being developed everyday and these programs are not 100% perfect. Realizing how important cybersecurity is to public libraries, I'm curious what libraries typically use to prevent viruses. Both libraries I have worked at regularly have problems with viruses and both have multiple virus detection softwares on their computers.
Patrons use public library computers to check their email, bank accounts, Facebook, credit reports, and many other accounts with their personal information connected to them. While quite a few express concern that their information is secure and protected, there are many others who have no idea what kind of risks they take by using public computers and are not aware of how cyber-threats even manifest themselves. Many of the patrons at my library who come in to check their email regularly are older or elderly and may not know how to recognize suspicious emails or websites and fall prey to phishing scams or links and ads with viruses and malware. I think it is important for library employees to familiarize themselves with warning signs of sketchy things on the internet so they can look out for patrons who do not know them.
On the discussion boards, another student suggested that it was a good idea for libraries to post information about avoiding suspicious emails and websites or information about popular scams that patrons may encounter. I think this would be really helpful because we hear about different scams and threats that are going around in mass on the news and social media all the time. We can at least warn our patrons of current known threats and try to help them protect themselves while using the library computers and even their own at home. Knowledge of cybersecurity and staying safe on the internet is beneficial to everyone and will only become more important as technology advance and our world becomes even more digital.